This Skill does not concern a "Manager Skill".

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For the moment I have never managed a team but I remember a situation I had to wear this cloth temporary, by necessity.

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  It was during the organisation of my first DRP and the D-day as it was concerning the biggest datacenter (around 1500 assets). We were 3 in my team to take care of the failover. We received a lot of incidents this day and the pressure was all around us.

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One of my team mate was really stressed as more and more tickets were coming in our basket due to an incident he was blocked with.

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I asked him the state of incident resolution then adviced him to take a pause to free his mind then we can check together.

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The result was we found the solution after the pause he took and we were able to finish the Failover with success for our team in the delay.

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I learned this day that without this intervention, we may weren't be able to finish the whole exercise.

It's important to communicate with team mates and eventually exchange tasks or bring a ne regard on the blocking point to accelerate its fix.

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  In D2-SI I interviewed multiple people to join our company. I had the role of technical validator. I remind to interview a person in order to substitute myself at the end of my BNP Paribas mission. It's not easy to have an opinion of a person we don't know in 30 minutes but I learned to ask precises and efficient question to have an idea of the person I'm speaking.

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